Product support

SC EDGE ANC

User guide

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Which helmets are compatible with SC EDGE ANC?

SC EDGE ANC is compatible with SCHUBERTH C5 ANC.

How can I change the language?

In the Cardo connect app, choose the desired language. The unit will update to the latest FW with the desired language

Is the SC EDGE ANC compatible with the SC2?

Yes, verify both devices are up to date. Start Bluetooth intercom pairing on both devices according to their manual and wait for them to pair.

Is it possible to adjust the sound via Equalizer?

To ensure the best sound and audio experience with your device, you can adjust and control through the Cardo Connect App. Simply go to the settings > Audio profiles.

How can I update my unit?

No need for a cable, the Software update is Over the Air, using your mobile phone. Download Cardo Connect app to your mobile phone, go to Settings, select your unit, and then click on the latest available software update. Of course, you can also update the software with a USB cable on your computer. Download and open the Cardo Update app from Cardo website, connect your unit and follow the instructions. Updating with the latest software will keep your unit free of bugs and will provide you with additional new functionalities. We recommend updating your unit before first use.

What is the difference between DMC Gen2 and Gen1?

DMC Gen2 brings significant improvement - simplified and lightning fast pairing process, as well as a crystal clear wideband intercom sound.

  • Easier and faster pairing process: The pairing is rapid, lightning-fast, pairing a group of 10 communicators takes no more than a few seconds. We’ve also simplified the process itself by removing the group admin function. With DMC gen 2 pairing has never been so easy and so fast.
  • Wideband intercom: DMC gen 2 provides a crystal clear wideband intercom voice second to none. Expect sound quality akin to a good video conferenc
Does the SC EDGE ANC connect to other generation Cardo units (Packtalk, Freecom, G, Q)?

SC EDGE ANC is compatible with all Cardo devices, for DMC devices (PACKTALK units) in DMC mode, and for Bluetooth devices (FREECOM, SPIRIT)  in Bluetooth mode. To connect with legacy Cardo devices (G, Q) in Bluetooth mode, the legacy units need to be in phone pairing mode.

What are the advantages of Bluetooth 5.2?

Your unit is equipped with the most advanced Bluetooth 5.2 chip in the market. It enables the integration of the latest audio technologies and improves significantly the quality of the Intercom. Bluetooth 5.2 is also more efficient and more secure, it offers faster pairing capabilities, as well as longer battery life.

Do I need to be connected to cellular when using SC EDGE ANC?

No cellular coverage is needed, your always-on Intercom keeps you connected.

How should I connect my SC EDGE ANC with my bike’s TFT?

The recommended way to setup the connection between your SC-EDGE ANC, TFT and phone is to connect the SC-EDGE ANC to the TFT, and the phone to the TFT. Assuming there are no compatibility issues, the TFT acts as a bridge between the unit and the phone, and it may be possible to manage the phone with the TFT screen (in most cases).
Note: voice commands related to the phone will not be available it this case.
Note: do not pair your phone directly to your SC-EDGE ANC.

For a full step-by-step tutorial, click here. You can skip directly to Scenario 3 which specifically refers to DMC units such as your SC EDGE ANC.

How many devices can I pair via Bluetooth with my SC-EDGE ANC?

SC-EDGE ANC can support Bluetooth pairing with up to 2 devices, such as TFT, mobile phone, or GPS. For example, when you pair your SC-EDGE ANC with your TFT, you will only be able to then connect one more device (GPS/another Bluetooth communicator).

Can SC EDGE or SC EDGE ANC share music with older Cardo DMC devices?

You can share music with any Cardo unit from the same generation: SC EDGE, SC EDGE ANC, PACKTALK PRO, PACKTALK EDGE, PACKTALK NEO, PACKTALK CUSTOM, FREECOM 4X, FREECOM 2X, Spirit HD, and Spirit.

Your unit will not be able to share music with products from previous generations due to the difference in technology between them (previous generations such as: PACKTALK Bold/Black/Slim, PACKTALK, SMARTPACK, SMARTH).

Watch the music sharing video for a deeper understanding.

Is the SC EDGE or SC EDGE ANC compatible with older Cardo DMC devices?

Yes, SC EDGE and SC EDGE ANC are 2nd generation DMC and are fully compatible with all DMC products.

However, when connecting with 1st generation DMC Cardo units expected limitations include:

  • Limited number of participants (up to 15 participants)
  • Music sharing is not possible between generations
  • When creating a DMC group with mixed generation units (Generation 1 and Generation 2), the group creator (the first to enter pairing mode) must be from the newest generation.
  • Inviting participants to a DMC group can only be done through standard grouping (in the app or via the buttons), not by a link or QR code.

You can always pair with any Cardo unit using regular Bluetooth pairing.

How do I know which DMC generation my Cardo device uses?

As a general guideline:

Device DMC Generation
SCHUBERTH SC EDGE and SC EDGE ANC Gen. 2
Cardo Packtalk PRO Gen. 2
Cardo Packtalk Neo Gen. 2
Cardo Packtalk Edge Gen. 2
Cardo Packtalk Bold / Black Gen. 1
Cardo Packtalk Slim / SMARTH Gen. 1
Scala Rider Packtalk / SMARTPACK Gen. 1

Need support?

Contact Schuberth here to get assistance.
Note: if you failed to upgrade Cardo Update to the latest version, please try downloading it directly from our website here.