製品サポート
PACKTALK EDGE KTM
What is the difference between DMC Gen2 and Gen1?
DMC Gen2 brings significant improvementsimplified and lightning fast pairing process, as well as a crystal clear wideband intercom sound.
- Easier and faster pairing process: The pairing is rapid, lightning-fast, pairing a group of 10 communicators takes no more than a few seconds. We’ve also simplified the process itself by removing the group admin function. With DMC gen 2 pairing has never been so easy and so fast.
- Wideband intercom: DMC gen 2 provides a crystal clear wideband intercom voice second to none. Expect sound quality akin to a good video conference.
What is the difference between PACKTALK BOLD and PACKTALK EDGE?
PACKTALK EDGE offers several improved key features, including:
- Air Mount: a completely revolutionary, simple, and secure magnetic mount.
- DMC 2nd generation: lightning-fast pairing and a crystal clear wideband intercom voice.
- A complete redesigned sound system by JBL.
- An improved natural voice operation with an improved noise-filtering microphone. PACKTALK EDGE is powered by Bluetooth 5.2, and also features in addition:
- Fast charging: 2 hours of talk time after 20 minutes of charge.
- A robust USB Type-C port.
- Over-the-air software uploaded via the Cardo Connect app.
Does the PACKTALK EDGE connect to other generation Cardo units (Packtalk, Freecom, G, Q)?
PACKTALK EDGE is fully compatible with all DMC products. It also connects to all Cardo units using regular Bluetooth pairing. G and Q units need to be on phone pairing mode before starting pairing.
Can I use my unit in the rain?
Sure. All Cardo units are waterproof. This means you can ride in the rain and enjoy top communication.
What are the advantages of Bluetooth 5.2?
Your unit is equipped with the most advanced Bluetooth 5.2 chip in the market. It enables the integration of the latest audio technologies and improves significantly the quality of the Intercom. Bluetooth 5.2 is also more efficient and more secure, it offers faster pairing capabilities, as well as longer battery life.
What are the advantages of USB-C
A USB-C is more robust, it is easy to plug, and it fits with any standard USB-C cable. It also enables Fast Charging (2 hours talk time after 20 minutes of charging).
What warranty does Cardo offer?
Cardo offers an extended 3-year warranty for PACKTALK EDGE, starting from the date of purchase, that covers product failures as detailed in the warranty document. Please keep your proof of purchase to reclaim your warranty.
How can I update my unit?
No need for a cable, the Software update is Over the Air, using your mobile phone. Download Cardo Connect app to your mobile phone, go to Settings, select your unit, and then click on the latest available software update. Of course, you can also update the software with a USB cable on your computer. Download and open the Cardo Update app from Cardo website, connect your unit and follow the instructions. Updating with the latest software will keep your unit free of bugs and will provide you with additional new functionalities. We recommend updating your unit before first use.
Do I need to be connected to cellular when using PACKTALK EDGE?
No cellular coverage is needed, your always-on Intercom keeps you connected.
Can the PACKTALK EDGE connect to a built-in radio system?
PACKTALK EDGE is an independent system, it will not connect to a built-in radio.
How easy is PACKTALK EDGE to install?
Unlike existing built-in radio communication systems, PACKTALK EDGE can be easily installed on any helmet, by yourself, in the comfort of your home or at the dealership. View the installation video to see how easy it is to install.
Can I share my music with other PACKTALK EDGE off-road users?
Yes, you can easily share your favorite music during the drive with another unit.
Can I use a PACKTALK EDGE or a PACKTALK BOLD accessory on PACKTALK NEO?
PACKTALK NEO uses a unique clickable cradle that is not compatible with other Cardo products. Non-cradle accessories, such as microphones and speakers are fully compatible with PACKTALK NEO.
What is the difference between PACKTALK NEO and PACKTALK EDGE?
PACKTALK NEO and PACKTALK EDGE offer the same level of technology and features. The main difference is in the mounting: PACKTALK EDGE features a magnetic Air Mount, whereas PACKTALK NEO has a clickable mounting. In addition, charging while riding is possible only on PACKTALK EDGE. Additionally, PACKTALK NEO offers a 2-year warranty, while PACKTALK EDGE warranty is extended to 3 years.
リリースノート 4.7
- 待望のバグ修正が完了!
- マイク感度を設定画面に追加しました。お好みに応じて調整可能です。
- 通話中に、クリアで大きな音声を確実に届けます。
- 韓国のユーザー向けに音声コマンド機能を追加しました。
リリースノート 4.6
- 待望のバグ修正が完了!
- マイク感度を設定画面に追加しました。お好みに応じて調整可能です。
- 通話中に、クリアで大きな音声を確実に届けます。
- FREECOMとPACKTALK BOLDを接続した際、FMラジオの音質を向上しました。
- 韓国のユーザー向けに音声コマンド機能を追加しました。
リリースノート 3.8
- 他の主要ブランドとの接続性を向上しました。
リリースノート 3.6
- バグ修正。
リリースノート 3.4
- 待望のアップデート!
- Cardo Dynamic Mesh(DMC)とSena Mesh 2.0インターカム間のクロス通信が可能になりました。
- Bluetoothブリッジを使用して、Cardo DMCとSena Meshユニットを接続できます。
- Bluetooth接続が切断された場合でも、自動的に再接続され、グループを維持します(ただし、Sena SpyderやMesh専用ユニットは除きます)。
- Sena側のインターカム体験を改善し、より信頼性の高いオーディオマルチタスキングを実現。
- 高速充電をさらに改良し、より安定した信頼性を提供します。
リリースノート 3.2
- Bluetoothブランド間の接続問題を解決!
- 最新世代のSenaデバイスと標準Bluetoothインターカムを介してシームレスに通信可能。
- ユニバーサルペアリングを使用せずに簡単に接続。
リリースノート 3.1
- 風切り音の低減!
- マイクで発生する風切り音の問題を修正しました。
- Android 13(Tiramisu)を実行しているスマートフォンの接続問題を解決しました。
リリースノート 3.0
- Packtalk EdgeおよびNeo向けの改善!
- Open Bluetooth Intercom(OBi)をサポート。
リリースノート 2.7
- DMCブリッジで音楽共有中もチャットが可能に。
- GPS音声指示の安定性を向上しました。
リリースノート 2.6
- 自然音声操作の性能を改善。
- 音楽とインターカムのオーディオミキシングを改良。
リリースノート 2.1
- DMC第2世代が登場。迅速なペアリングと高音質のグループ通信を実現。
- プライベートチャット機能を追加。
これらのリリースノートは、Cardoデバイスをより快適に使用できるよう、多くの改善と新機能を提供しています。
Control, configure and enjoy your ride!
Cardo Connect is a comprehensive yet intuitive interface to manage and control your Cardo Packtalk and Freecom communication systems.
Personalize your device, set all its various features and control it on the go with a clean, engaging and easy to use design.
Weather its Music, audio sharing, Radio, Dynamic Mesh (DMC) and Bluetooth intercom or phone control – Cardo Connect got you covered.
It even has a “secret” Quick Access button to enable full control of all the above from one screen!
Just try it out for yourself!
Cardo Connect selected features:
- Remote Control for Dynamic Mesh and Bluetooth Intercoms
- Phone, music and radio control
- Auto day/night mode
- Quick Access
- Complete device setting, presets and customization.
- Embedded pocket guides
- Smart audio mix
- Updates on latest firmware
- Multi-lingual support
- Reset device
- Access to support