PACKTALK NEO
What is the difference between DMC Gen2 and Gen1?
DMC Gen2 brings significant improvementsimplified and lightning fast pairing process, as well as a crystal clear wideband intercom sound.
- Easier and faster pairing process: The pairing is rapid, lightning-fast, pairing a group of 10 communicators takes no more than a few seconds. We’ve also simplified the process itself by removing the group admin function. With DMC gen 2 pairing has never been so easy and so fast.
- Wideband intercom: DMC gen 2 provides a crystal clear wideband intercom voice second to none. Expect sound quality akin to a good video conference.
What is the difference between PACKTALK NEO and PACKTALK EDGE?
PACKTALK NEO and PACKTALK EDGE offer the same level of technology and features. The main difference is in the mounting: PACKTALK EDGE features a magnetic Air Mount, whereas PACTALK NEO has a clickable mounting. In addition, charging while riding is possible only on PACKTALK EDGE. Additionally, PACKTALK NEO offers a 2-year warranty, while PACKTALK EDGE warranty is extended to 3 years.
Does the PACKTALK NEO connect to other generation Cardo units (Packtalk, Freecom, G, Q)?
PACKTALK NEO is fully compatible with all DMC products. It also connects to all Cardo units using regular Bluetooth pairing. G and Q units need to be on phone pairing mode before starting pairing.
Can I use my unit in the rain?
Sure. All Cardo units are waterproof. This means you can ride in the rain and enjoy top communication.
What are the advantages of Bluetooth 5.2?
Your unit is equipped with the most advanced Bluetooth 5.2 chip in the market. It enables the integration of the latest audio technologies and improves significantly the quality of the Intercom. Bluetooth 5.2 is also more efficient and more secure, it offers faster pairing capabilities, as well as longer battery life.
What are the advantages of USB-C
A USB-C is more robust, it is easy to plug, and it fits with any standard USB-C cable. It also enables Fast Charging (2 hours talk time after 20 minutes of charging).
What warranty does Cardo offer?
Cardo offers an extended 2-year warranty for PACKTALK NEO, starting from the date of purchase, that covers product failures as detailed in the warranty document. Please keep your proof of purchase to reclaim your warranty.
How can I update my unit?
No need for a cable, the Software update is Over the Air, using your mobile phone. Download Cardo Connect app to your mobile phone, go to Settings, select your unit, and then click on the latest available software update. Of course, you can also update the software with a USB cable on your computer. Download and open the Cardo Update app from Cardo website, connect your unit and follow the instructions. Updating with the latest software will keep your unit free of bugs and will provide you with additional new functionalities. We recommend updating your unit before first use.
Auto On/Off |
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Crash Detection In selected regions
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Intercom Technologies |
Dynamic Mesh 2.0、Bluetooth、Live Intercom
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Waterproof |
IP67 Certified
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Unit-to-Unit Max Range |
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Group Intercom |
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Group Max Range |
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Natural Voice Operation |
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Sound Profiles |
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Bluetooth Version |
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Helmet Mount |
Clickable
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Speakers |
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Microphone |
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Cross-Brand Connectivity |
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Audio Sharing |
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Intercom Recording |
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Built-in FM Radio |
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Battery |
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Charge While Riding |
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Warranty |
二年間
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Over-the-air Updates |
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第2世代DMC
Natural Voice Operation
IP67適合の防水性
特長
2nd Gen Dynamic Mesh Communication
Natural Voice Operation
IP67 Waterproof
Sound by JBL
OTA Updates
2 Year Warranty
Live Intercom
Connects Up to 15 Riders
Seamless Connection with Other Brands
Cardo Packtalk Neo is the only in-helmet system you need to consider.
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購入に関する質問
配送
Cardo has two shipment facilities: one in Chicago, handling shipments to North America, and another in Budapest, managing shipments to Europe, Asia, the Middle East, Australia, and various other regions globally.
Cardo is a global brand aiming to serve as many locations as possible. To check shipping availability, simply choose your country on the checkout page. If it's not listed, contact us, and we'll redirect you to your local dealer.
Expect 7-10 business days for your package to arrive. We collaborate with global shipping companies like FedEx and TNT to provide the best shipping experience.
Once you have submitted your order, we will process your details within 3 business days.
Once your order has been processed, you will receive an email with the following details:
- Your invoice
- A clickable tracking number
- The name of the carrier
Using the provided tracking number and carrier name, you can easily track your package’s whereabouts and anticipate its arrival.
その他
Not happy with your product? No worries. Just send it back to use in the original package and in good shape within 30 days- and you will get your money back, no questions asked.
Click here for more information
If you've received a damaged or an incomplete product (for example: a missing microphone) please inform us immediately by contacting us via our support page. Please include your order confirmation number so we can track the issue and find a solution.
You can cancel your pre-order by contacting our support here. Please note that it may take up to 10 days for the transaction to appear in your bank statement.