Packtalk Neo
What is the difference between DMC Gen2 and Gen1?
DMC Gen2 brings significant improvementsimplified and lightning fast pairing process, as well as a crystal clear wideband intercom sound.
- Easier and faster pairing process: The pairing is rapid, lightning-fast, pairing a group of 10 communicators takes no more than a few seconds. We’ve also simplified the process itself by removing the group admin function. With DMC gen 2 pairing has never been so easy and so fast.
- Wideband intercom: DMC gen 2 provides a crystal clear wideband intercom voice second to none. Expect sound quality akin to a good video conference.
What is the difference between PACKTALK NEO and PACKTALK EDGE?
PACKTALK NEO and PACKTALK EDGE offer the same level of technology and features. The main difference is in the mounting: PACKTALK EDGE features a magnetic Air Mount, whereas PACTALK NEO has a clickable mounting. In addition, charging while riding is possible only on PACKTALK EDGE. Additionally, PACKTALK NEO offers a 2-year warranty, while PACKTALK EDGE warranty is extended to 3 years.
Does the PACKTALK NEO connect to other generation Cardo units (Packtalk, Freecom, G, Q)?
PACKTALK NEO is fully compatible with all DMC products. It also connects to all Cardo units using regular Bluetooth pairing. G and Q units need to be on phone pairing mode before starting pairing.
Can I use my unit in the rain?
Sure. All Cardo units are waterproof. This means you can ride in the rain and enjoy top communication.
What are the advantages of Bluetooth 5.2?
Your unit is equipped with the most advanced Bluetooth 5.2 chip in the market. It enables the integration of the latest audio technologies and improves significantly the quality of the Intercom. Bluetooth 5.2 is also more efficient and more secure, it offers faster pairing capabilities, as well as longer battery life.
What are the advantages of USB-C
A USB-C is more robust, it is easy to plug, and it fits with any standard USB-C cable. It also enables Fast Charging (2 hours talk time after 20 minutes of charging).
What warranty does Cardo offer?
Cardo offers an extended 2-year warranty for PACKTALK NEO, starting from the date of purchase, that covers product failures as detailed in the warranty document. Please keep your proof of purchase to reclaim your warranty.
How can I update my unit?
No need for a cable, the Software update is Over the Air, using your mobile phone. Download Cardo Connect app to your mobile phone, go to Settings, select your unit, and then click on the latest available software update. Of course, you can also update the software with a USB cable on your computer. Download and open the Cardo Update app from Cardo website, connect your unit and follow the instructions. Updating with the latest software will keep your unit free of bugs and will provide you with additional new functionalities. We recommend updating your unit before first use.
Auto On/Off |
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Crash Detection In selected regions
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Intercom Technologies |
Dynamic Mesh 2.0, Bluetooth, and Live Intercom
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Waterproof |
IP67 Certified
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Unit-to-Unit Max Range |
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Group Intercom |
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Group Max Range |
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Natural Voice Operation |
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Sound Profiles |
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Bluetooth Version |
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Helmet Mount |
Clickable
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Speakers |
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Microphone |
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Cross-Brand Connectivity |
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Audio Sharing |
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Intercom Recording |
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Built-in FM Radio |
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Battery |
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Charge While Riding |
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Warranty |
2 Years
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Over-the-air Updates |
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2nd Generation DMC
Natural Voice Operation
IP67 Waterproof
FEATURES
2nd Gen Dynamic Mesh Communication
Natural Voice Operation
IP67 Waterproof
Sound by JBL
OTA Updates
2 Year Warranty
Live Intercom
Connects Up to 15 Riders
Seamless Connection with Other Brands
Cardo Packtalk Neo is the only in-helmet system you need to consider.
Need help with purchasing?
Shipping
Cardo has two shipment facilities: one in Chicago, handling shipments to North America, and another in Budapest, managing shipments to Europe, Asia, the Middle East, Australia, and various other regions globally.
Cardo is a global brand aiming to serve as many locations as possible. To check shipping availability, simply choose your country on the checkout page. If it's not listed, contact us, and we'll redirect you to your local dealer.
Expect 7-10 business days for your package to arrive. We collaborate with global shipping companies like FedEx and TNT to provide the best shipping experience.
Once you have submitted your order, we will process your details within 3 business days.
Once your order has been processed, you will receive an email with the following details:
- Your invoice
- A clickable tracking number
- The name of the carrier
Using the provided tracking number and carrier name, you can easily track your package’s whereabouts and anticipate its arrival.
Other
Not happy with your product? No worries. Just send it back to use in the original package and in good shape within 30 days- and you will get your money back, no questions asked.
Click here for more information
If you've received a damaged or an incomplete product (for example: a missing microphone) please inform us immediately by contacting us via our support page. Please include your order confirmation number so we can track the issue and find a solution.
You can cancel your pre-order by contacting our support here. Please note that it may take up to 10 days for the transaction to appear in your bank statement.
REVIEWS
Customer Reviews
If you are considering a Cardo, stop considering it and buy one. This thing is an absolute game changer. Not only the pack talk feature which is wild, but phone calls while riding your motorcycle? Insane. Like truly insane. Hang up on them and pay attention to the road. If only my wife didn't know I can answer phone calls. More importantly though, pay attention to the Notoricues B.I.G. as he serenades you through the 40mm jbl speakers on both sides of your noodle as you ride through those back highways and city streets.Seriously the FM radio is amazingly string and clear signal, the Bluetooth is outstanding. The mic has noise canceling for phone calls and responds to Siri.The only thing lacking in audio quality is a little bass but if you wear earplugs (which you should) they will push up against the speaker a little bit and that bass will rumble through.Easy install but I'll warn you on this. Choose the install wisely by putting the speakers in first. When you stick the unit on the helmet, you only get one shot do not miss your chance to blow.Worth it, especially if you can get them on sale.Keep the dirty side down. Cheers.
Being able to communicate with my kids about the upcoming terrain changes is great. It’s also not bad that the music sound quality is great too!
It’s a really nice product. You can listen to your music and your friends writing at the same time effortlessly.
Works awesome,great sound and battery life
Le Packtalk Neo vient remplacer mon vieux Freecom 4 à bout de souffle, après des années de bons et loyaux services. Mais franchement là, c'est une autre dimension !
Et merci pour l'accueil du personnel Cardo sur votre stand à l'EICMA 2024 de Milan !
Cordialement
Ronan.
this system is exactly what i need , thx Cardo !
wow. amazing product
Just moved from a cardo black to a Neo and love it.
This Neo is amazing. I previously had the Freecom 4+ for about 3 years and finally decided to purchase a Packtalk. The buttons feel so smooth and the sound from the JBL’s is perfect. Very satisfied with the upgrade!
Finally broke down and and updated from my old Sena 10S. So far everything has worked flawlessly. I ride offroad, mostly single track with a buddy. Often we get apart and loose connection and these just reconnect quick and no input required.