Product support
PACKTALK BOLD
![Packtalk Bold unit](http://cardosystems.com/cdn/shop/files/PacktalkBold_01.png?v=1705243318&width=2000)
User guide
Select languageWhat is the difference between PACKTALK (4.0) and PACKTALK BOLD?
Something stopped working on my PACKTALK BOLD. What should I do?
Will it pair with any other Bluetooth intercoms?
How to pair to a non-Cardo headset using universal connectivity (Cardo Gateway)
Mobile app doesn't recognize unit. What next?
Which mobile app do I need to download for my device?
Connectivity to Smart dashboard, bike infotainment and GPS devices
Can it be charged while riding?
Do I have to have a phone for it to work?
Friends tell me my voice doesn’t come out clear. What can I do?
How do I make sure that my unit's battery lasts as long as possible?
Is it possible to use it with my own earbuds/speakers?
The unit doesn't seem to be charging or the Battery seems to not last as long as it should
How can I improve my sound quality?
How can I get more riding time out of my battery?
Can I use this product in the rain?
Is it easy to install?
Is my unit still under warranty?
How can I get more range of intercom out of my unit?
Will it fit my helmet?
How to use my Cardo product to with the BRP connect?
Can I replace the battery in my unit?
Can I share music with any other Cardo unit?
Release notes 5.11
We recalibrated the volume roller and made sure it does exactly what you want it to do. It’s like an engine tune but with better sound.
For our Spanish-speaking riders, we say “Hola Amigos”, your Spanish natural voice engine has been improved.
Release notes 5.10
- Mute Mic: We understand some PACKTALK riders don’t like loud pipes or listening to others blasting their stereo. From now on, you can mute your microphone while on Dynamic Mesh Communication mode. Check our YouTube or your product’s online pocket guide for instructions.
- Siri Improvement: For all iPhone users, we’ve cleaned off some bugs that interrupted Siri, to make activation smoother.
Release notes 5.7
- We’ve caught some Bugs on our visor and had them cleaned off.
Release notes 5.6
- Share music with your passenger in DMC mode! Just make sure to pair your passenger in Bluetooth, then in DMC (and pick a playlist worth sharing), and you’re good to ride.
- Riding in Bluetooth mode? Now all mobile phone platforms can enjoy a premium DMC feature- listening to music or navigation while talking through your Bluetooth intercom. Go update your Cardo Connect app and activate ‘Audio Mixing’ in the ‘Audio Settings’.
- The world’s best communicator is even more robust with improvements to the DMC intercom’s razor-sharp connectivity. How sharp? Supermoto cornering sharp.
- We’ve caught some Bugs on our visor and had them cleaned off.
- View video on PACKTALK firmware update V5.6
Release notes 5.3
- To all our riders who like Lasagna, Paella, and Sushi, we have cleared all unnecessary spices in the Natural Voice Operation in Italian, Spanish, and Japanese. You can now ride, and use your unit hands-free with your improved Natural Voice Operation supported units ( PACKTALK Bold, PACKTALK Slim, FREECOM4+). For this feature to take effect, you also need to update your Cardo Connect App.
- “Voice recognition sensitivity” is now supported through the Cardo Connect App, and allows you to tune your Natural Voice Operation experience.
- While connected to a DMC group, you’ll now notice an even better Audio Mixing experience.
- We have caught some Bugs on our visor and had them cleaned off.
Release notes 5.2
- If you are using an Android mobile phone and the Spotify digital music App, you may have experienced some issues playing or stopping your music. We wanted to let you know that we have fixed this issue, so you can go back to enjoying your music while you ride.
Release notes 5.1
- To all the lucky riders who love their sound quality and have decided to purchase the 45mm Audio Set, Sound by JBL, you can now activate the JBL experience using the Cardo Connect App. Enjoy your new speakers!
- Our Natural Voice Operation now supports UK English, which will now enable it to accept additional English accents. Brits, Aussies, Kiwis, Scots, South Africans, and other riders with different accents will feel the improvement.
- Bug fixes in music playing via a few models of mobile devices, so that everyone could enjoy the best audio quality, listening to their music.
- Did you ever get to change the system announce volume by mistake on standby mode? That was a bit confusing, right? We decided to cancel that option to avoid confusion. You can easily change the system volume settings, by simply using the “Cardo Connect” App.
- To all our French and Spanish speaking riders, it is now easier to call “Siri.” Just say “Dis Siri” or “Oye Siri.”
- You can now easily choose your language, using the “Cardo Connect” App. No need to use the community or choose regions anymore.
- Our Unit will now be politer to our Japanese riders and will say “Sayonara,” rather than “goodbye.”
- Like always, some more bug fixes that will make your riding experience even better.
Cardo Community page used for Software update is currently not compatible with Safari browser.
Please use one of these supported browsers; Chrome, FireFox and Edge browsers are supported.
Release notes 4.2
- Version 4.2 enables to take full advantage of motorcycle infotainment systems and GPS devices.*
This new feature will allow you to use your bike’s infotainment system (Such as BMW’s TFT and similar systems) or a 3rd party GPS device, as a connecting platform between the phone and your Cardo unit.
*Actual performance may differ from system to system
- Improved phone call sound quality for iOS devices with version 11.2.5 and up.
- Natural Voice Operation support for Russian and Chinese languages
- Minor Bug fixes
Release notes 4.0
New added features and usability:
- Simplified button operation (about 15% different than current button layout)
- Computability with the ALL-NEW Cardo Connect App (iOS / Android)
- Support for future upgrades
- Major bug fixes
- Improved operability
By upgrading the following functions will not be available anymore:
- Current button operation mapping will be retired
- SmartSet app (iOS / Android) compatibility – retired
- Click-to-link – retired
- 1+8 intercom toggle – retired
- Voice menus – retired
- Music scan – retired
- FM auto tuning – retired
Control, configure and enjoy your ride!
Cardo Connect is a comprehensive yet intuitive interface to manage and control your Cardo Packtalk and Freecom communication systems.
Personalize your device, set all its various features and control it on the go with a clean, engaging and easy to use design.
Weather its Music, audio sharing, Radio, Dynamic Mesh (DMC) and Bluetooth intercom or phone control – Cardo Connect got you covered.
It even has a “secret” Quick Access button to enable full control of all the above from one screen!
Just try it out for yourself!
Cardo Connect selected features:
- Remote Control for Dynamic Mesh and Bluetooth Intercoms
- Phone, music and radio control
- Auto day/night mode
- Quick Access
- Complete device setting, presets and customization.
- Embedded pocket guides
- Smart audio mix
- Updates on latest firmware
- Multi-lingual support
- Reset device
- Access to support
WATCH. LEARN. RIDE.
![Gallery Image](http://cardosystems.com/cdn/shop/files/40yOvdE70BU.webp?crop=center&height=150&v=1712750140&width=225)
![Gallery Image](http://cardosystems.com/cdn/shop/files/7fQCZOz8wdM.webp?crop=center&height=150&v=1712750140&width=225)