HJC PACKTALK is compatible with selected HJC helmets: RPHA (31,60,71,71c,91,91c), i(71, 91), f(31,71,71c) only.

DMC Gen2 brings significant improvements - simplified and lightning-fast pairing process, as well as a crystal clear wideband intercom sound.

Easier and faster pairing process: The pairing is rapid, lightning-fast, pairing a group of 10 communicators takes no more than a few seconds. We’ve also simplified the process itself by removing the group admin function. With DMC Gen2 pairing has never been so easy and so fast.

Wideband intercom: DMC Gen2 provides a crystal clear wideband intercom voice second to none. Expect sound quality akin to a good video conference.

Your unit is equipped with the most advanced Bluetooth 5.2 chip in the market. It enables the integration of the latest audio technologies and significantly improves the quality of the intercom. Bluetooth 5.2 is also more efficient and secure, offering faster pairing capabilities and longer battery life.

No need for a cable -the software update is over the air using your mobile phone. Download the Cardo Connect app to your mobile, go to Settings, select your unit, and click on the latest available software update.

You can also update the software via USB cable on your computer. Download the Cardo Update app from the Cardo website, connect your unit, and follow the instructions.

Updating with the latest software keeps your unit bug-free and provides new features. We recommend updating your unit before first use.

No cellular coverage is needed.

You can share music with any Cardo unit from the same generation: PACKTALK PRO, PACKTALK EDGE, PACKTALK NEO, PACKTALK CUSTOM, FREECOM 4X, FREECOM 2X, Spirit HD, and Spirit.

Your unit will not be able to share music with products from previous generations (PACKTALK Bold/Black/Slim/Ducati/Louis, PACKTALK, SMARTPACK, SMARTH, FREECOM 2/4/1+/2+/4+, G-line, Q-line, SRC-line, SHO-1).

See video for a deeper understanding: Watch the music sharing video.

HJC PACKTALK is fully compatible with all DMC products. It also connects to all Cardo units using regular Bluetooth pairing. G and Q units need to be in phone pairing mode before starting pairing.

Sure. All Cardo units are waterproof. This means you can ride in the rain and enjoy top communication.

Your unit is featured with Fast Charging. You will get 2 hours of talk time after only 20 minutes of charge. You will get a full charge within 2 hours.

HJC PACKTALK comes with a three-year warranty.

NO - DO NOT attempt to disassemble or replace the battery on your own. Replacing the battery by yourself could damage the system’s waterproof ability.

However, you can try the following: Plug in your unit to the charger and leave it charging for at least 4 hours straight. If this does not work, try using a different wall charger and USB cable. If the unit still doesn’t hold a charge, please contact support.

Unlike existing built-in radio communication systems, HJC PACKTALK can be easily installed on the compatible helmets, by yourself, in the comfort of your home or at the dealership. View the installation video to see how easy it is to install.

Your Cardo unit comes with a charge while riding feature that allows you to plug in the unit into a power bank or a motorcycle power source and continue long after the standard battery time has passed. To do it, just plug your unit into the power source and you're set.

We recommend not leaving your unit unused or in storage for more than 3 months without charging. Be sure to plug your unit at least once every 3 months for a full 4 hours to ensure maximum battery life.

To know more about our battery, watch the video: Battery care video.

Like vehicle gas mileage figures, the range stated in the product description is the maximum range tested under optimal conditions. Actual range performance could vary by obstacles to the line of sight such as ridges, trees, and buildings, as well as from wireless interferences such as cellphone base-stations, and power lines.

To learn more about reception range, watch the explanatory video: Intercom range video.

Sound quality is best when the speakers are placed directly opposite your ear canal. Verify that the speakers are correctly placed inside your helmet by following the next steps.

1. With the helmet on, slide your finger inside the helmet and press against the side of the helmet where your ear is. This is where the speakers should be positioned.

2. Remove the helmet, but keep your finger in that spot. Check to make sure the speakers are in this position.

3. Make sure the speakers are positioned as close to your ear as possible so you can feel them. If necessary, use the included Velcro booster pads behind the speakers to get them closer to your ear.

4. Since every head is different, you may find that your helmet ear cavities are not placed optimally. If this is the case, consider placing the speakers outside your helmet ear cavities right opposite your ears.

5. You can choose your favorite sound profile from the Cardo Connect App.