Product support
LAZER VELOVOX
User guide
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What's the intercom range?
Our Cellular Intercom’s range is limited only by data network coverage. So as long as you are within coverage, you can enjoy an unlimited range!
How can I connect with my fellow riders?
Simply set up your group using the Cardo Connect App. Once you are part of a group, just start talking, without needing to push any buttons.
Does the product fit all Lazer helmets?
Yes, Lazer VeloVox is designed to fit the different types of straps used in Lazer helmets. The product was designed to also fit most of the other open-faced cycling helmets.
Do I need to take the product off the straps to charge?
No, you can charge the product directly using the USB-C cable provided in the box.
How do I switch between different groups?
Go to the Group Screen of your Cardo Connect app and click the group you wish to join. Alternatively, you can join a group by answering a request from that group. Once you join a group call, this group will become your default group.
Can I talk while listening to music?
No. When you listen to music, your microphone is muted by default. To turn the microphone on and switch music off, tap the mute button. To turn music back on tap the mute button again.
What is the data consumption when using the intercom function?
Cardo's Cellular intercom data consumption resembles any other voice over IP based apps (like WhatsApp and others).
Is the Cardo Connect App available for both iOS and Android? Is it free?
Yes, the Cardo Connect App is free of charge and available at the Apple Store and Google Play.
Can I pair another L or R unit should I lose/confuse mine with someone else’s?
No. The L and R from a single box are paired to each other by default and cannot be taken separately.
Is my group call private?
Yes, only group participants can hear and talk to each other.