Product support
OUTDOOR INSTRUCTOR KIT
How long does the battery last?
Packtalk Outdoor will keep you connected for up to 10 hours at temperatures as low as -20°C (-4°F). Fast charge your unit for 20 minutes to get 2 hours of talk-time.
How long does it take to charge my unit?
Your unit is featured with Fast Charging. You will get 2 hours of talk time after only 20 minutes of charge. You will get a full charge within 2 hours.
Is my unit waterproof?
Yes, the Packtalk Outdoor unit is IP67 waterproof. However, this does not include the supplied JBL speakers. For watersports, we recommend using the USB-C to 3.5mm adapter to connect waterproof headphones.
If my unit is splashed in mud, will it still work?
Sure. All Cardo units are mudproof/sandproof/waterproof/dustproof. This means you can ride in any condition and enjoy top communication.
What is Dynamic Mesh Communication (DMC)?
Dynamic mesh communication (DMC) is a networking technology that allows live in-vehicle connections. DMC will adapt based on the behavior of units in a network to ensure communication is maintained in the best way possible. If one unit leaves the network, all other units work together to leapfrog that signal. Once a unit comes back within range it automatically re-joins the group.
What is the difference between DMC Gen2 and Gen1?
DMC Gen2 brings significant improvement simplified and lightning-fast pairing process, as well as crystal clear wideband intercom sound. Easier and faster pairing process: The pairing is rapid, lightning-fast, pairing a group of 10 communicators takes no more than a few seconds. We’ve also simplified the process itself by removing the group admin function. With DMC gen 2 pairing has never been so easy and so fast. Wideband intercom: DMC gen 2 provides a crystal clear wideband intercom voice second to none. Expect sound quality akin to a good video conference.
What are the advantages of USB-C?
A USB-C is more robust, it is easy to plug, and it fits with any standard USB-C cable. It also enables Fast Charging (2 hours talk time after 20 minutes of charging).
How can I update my unit?
No need for a cable, the Software update is Over the Air, using your mobile phone. Download Cardo Connect app to your mobile phone, go to Settings, select your unit, and then click on the latest available software update. Of course, you can also update the software with a USB cable on your computer. Download and open the Cardo Update app from Cardo website, connect your unit and follow the instructions. Updating with the latest software will keep your unit free of bugs and will provide you with additional new functionalities. We recommend updating your unit before first use.
Can I connect Packtalk Outdoor to wireless headphones?
Yes, you can connect with Apple AirPods. For more information, click here.
Release notes 1.3
Attention PACKTALK OUTDOOR skiers!Great news!
We’ve upgraded your intercom experience by slashing voice delay times, improving microphone responsiveness, and eliminating some unwanted “beeps”.
All that’s left is to hit the slopes.
Release notes 1.2
- Newest Features
- Bug Fixes
Release notes 1.1
- Improved mute microphone tone
Release notes 1.0
This is the first version of the Packtalk Outdoor
Control, configure and enjoy your ride!
Cardo Connect is a comprehensive yet intuitive interface to manage and control your Cardo Packtalk and Freecom communication systems.
Personalize your device, set all its various features and control it on the go with a clean, engaging and easy to use design.
Weather its Music, audio sharing, Radio, Dynamic Mesh (DMC) and Bluetooth intercom or phone control – Cardo Connect got you covered.
It even has a “secret” Quick Access button to enable full control of all the above from one screen!
Just try it out for yourself!
Cardo Connect selected features:
- Remote Control for Dynamic Mesh and Bluetooth Intercoms
- Phone, music and radio control
- Auto day/night mode
- Quick Access
- Complete device setting, presets and customization.
- Embedded pocket guides
- Smart audio mix
- Updates on latest firmware
- Multi-lingual support
- Reset device
- Access to support