Product support
RUROC SHOCKWAVE MESH

User guide
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What is the difference between DMC Gen2 and Gen1?
DMC Gen2 brings significant improvements - simplified and lightning-fast pairing process, as well as a crystal clear wideband intercom sound.
- Easier and faster pairing process: The pairing is rapid, lightning-fast, pairing a group of 10 communicators takes no more than a few seconds. We’ve also simplified the process itself by removing the group admin function. With DMC Gen2 pairing has never been so easy and so fast.
- Wideband intercom: DMC Gen2 provides a crystal clear wideband intercom voice second to none. Expect sound quality akin to a good video conference.
What are the advantages of Bluetooth 5.2?
Your unit is equipped with the most advanced Bluetooth 5.2 chip in the market. It enables the integration of the latest audio technologies and significantly improves the quality of the intercom. Bluetooth 5.2 is also more efficient and secure, offering faster pairing capabilities and longer battery life.
How can I update my unit?
No need for a cable—the software update is over the air using your mobile phone. Download the Cardo Connect app to your mobile, go to Settings, select your unit, and click on the latest available software update. You can also update the software via USB cable on your computer. Download the Cardo Update app from the Cardo website, connect your unit, and follow the instructions. Updating with the latest software keeps your unit bug-free and provides new features. We recommend updating your unit before first use.
Do I need to be connected to cellular when using Ruroc Shockwave Mesh?
No cellular coverage is needed—your always-on intercom keeps you connected.
Can I share my music with other Ruroc Shockwave Mesh users or other Cardo users?
Yes, you can easily share your favorite music during the ride with another unit.
Does the Ruroc Shockwave Mesh connect to other generation Cardo units (Packtalk, Freecom, G, Q)?
Ruroc Shockwave Mesh is fully compatible with all DMC products. It also connects to all Cardo units using regular Bluetooth pairing. G and Q units need to be in phone pairing mode before starting pairing.