Product support
SC EDGE
User guide
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Which helmets are compatible with SC EDGE?
SC EDGE is compatible with the following Schuberth helmets: J2, C5, C5 Carbon, E2, E2 Carbon and S3.
How can I change the language?
In the Cardo connect app, choose the desired language. The unit will update to the latest FW with the desired language
Is the SC EDGE compatible with the SC2?
Yes, verify both devices are up to date. Start Bluetooth intercom pairing on both devices according to their manual and wait for them to pair.
Is it possible to adjust the sound via Equalizer?
To ensure the best sound and audio experience with your device, you can adjust and control through the Cardo Connect App. Simply go to the settings > Audio profiles.
How can I update my unit?
No need for a cable, the Software update is Over the Air, using your mobile phone. Download Cardo Connect app to your mobile phone, go to Settings, select your unit, and then click on the latest available software update. Of course, you can also update the software with a USB cable on your computer. Download and open the Cardo Update app from Cardo website, connect your unit and follow the instructions. Updating with the latest software will keep your unit free of bugs and will provide you with additional new functionalities. We recommend updating your unit before first use.
What is the difference between DMC Gen2 and Gen1?
DMC Gen2 brings significant improvement - simplified and lightning fast pairing process, as well as a crystal clear wideband intercom sound.
- Easier and faster pairing process: The pairing is rapid, lightning-fast, pairing a group of 10 communicators takes no more than a few seconds. We’ve also simplified the process itself by removing the group admin function. With DMC gen 2 pairing has never been so easy and so fast.
- Wideband intercom: DMC gen 2 provides a crystal clear wideband intercom voice second to none. Expect sound quality akin to a good video conferenc
Does the SC EDGE connect to other generation Cardo units (Packtalk, Freecom, G, Q)?
SC EDGE is compatible with all Cardo devices, for DMC devices (PACKTALK units) in DMC mode, and for Bluetooth devices (FREECOM, SPIRIT) in Bluetooth mode. To connect with legacy Cardo devices (G, Q) in Bluetooth mode, the legacy units need to be in phone pairing mode.
What are the advantages of Bluetooth 5.2?
Your unit is equipped with the most advanced Bluetooth 5.2 chip in the market. It enables the integration of the latest audio technologies and improves significantly the quality of the Intercom. Bluetooth 5.2 is also more efficient and more secure, it offers faster pairing capabilities, as well as longer battery life.
Do I need to be connected to cellular when using SC EDGE?
No cellular coverage is needed, your always-on Intercom keeps you connected.