Product support

45MM AUDIO SET

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Can I use my QR code on more than one unit?
No. The activation code is a one-time activation, intended to fit one unit.
Is the QR code transferable?
No. The 45mm Audio Set activation code is a one-time activation, intended to fit one unit.
How to activate the QR code?
  1. Have you downloaded our "Cardo Connect" app yet? Now would be a good time to download it for FREE from the "Google Play" or "App Store". Get ready to elevate your sound experience!
  2. App downloaded. Now it's time to pair your mobile phone to the Cardo device so they can communicate with each other.
  3. Let the activation begin. Open the "Cardo Connect" app and go to the "Settings" screen by pressing the icon on the upper left side of the Home screen.
  4. In the "Settings" screen you will see the "Audio Profile" with a lock on its right side, click on the lock.
  5. Press the "Audio Profile" where you will find the "Scan QR code" button. You are just one step away from upgrading your sound!
  6. Once you press "Scan QR code," you will be able to scan the QR code, which is printed inside your audio kit package.
  7. If you can't scan the QR code, press "Enter the key manually". You can then enter the code printed below the QR code.
  8. Congratulations, you now have the best in class audio experience — enjoy and feel free to share it on social media.
If you can't scan the QR code, press "Enter the key manually". You can then enter the code printed below the QR code. Find all the details in the Activation Guide which is inside the box.
I lost my QR code- what now?
Please contact our support team so we can assist you.
What are the set's specifications?
The specifications are:
  • Dynamic frequency response – 20 -20000Hz
  • Driver sensitivity at 1kHz/1mW (dB) - 88dB
  • Impedance: 64Ω
  • i. Headphones jack type – 3.5mm
Do I need to upgrade the software of my device before installing?
Owners of PACKTALK (including all PACKTALK variants, SMARTPACK & SMARTH) and FREECOM, will first need to update device software to the latest version before proceeding. Updating the software will ensure maximum audio performance. Owners of other communicators (from Cardo, or other brands) do not have a specially designed software and are not requested to perform any software update before connecting the speakers.